Privacy Policy
Your privacy is our priority. We are committed to protecting your personal data and being transparent about how we use it to enhance your travel experience.
1. Introduction
Cloud Life Travels LLC (“we”, “our”, “us”) is committed to protecting your personal data and privacy. This policy explains how we collect, use, and safeguard your information when you use our services.
2. Information We Collect
We collect two categories of information to provide you with seamless services:
Personal Information:
- Full name
- Email address
- Phone number
- Passport and visa details
- Nationality and travel history
- Billing and payment information
Non-Personal Information:
- IP address
- Browser and device data
- Website usage statistics
- Cookies and tracking technologies
3. How We Use Your Information
- Processing travel bookings
- Customer support and communication
- Payment processing
- Booking confirmations and updates
- Marketing (with consent)
- Service improvement
4. Sharing of Information
We may share your data with airlines, hotels, travel providers, operational service partners, and government authorities for visa processing.
We do NOT sell your personal data.
5. Data Retention
We retain data only as long as required for service delivery, legal compliance, and dispute resolution.
6. Data Security
We use encryption, secure servers, and restricted access systems. However, no system is 100% secure.
7. Cookies
We use cookies to improve experience, analyze traffic, and personalize content. You may disable cookies in your browser.
8. Your Rights
- Access your data
- Request correction
- Request deletion
- Withdraw consent
- Object to processing
9. Third-Party Links
We are not responsible for external websites linked from our platform.
10. International Transfers
Your data may be transferred across countries for travel-related services with appropriate safeguards.
11. Children’s Privacy
We do not knowingly collect data from individuals under 18 without parental consent.
12. Legal Compliance
We may disclose data when required by law or to protect our rights.
13. Updates
This policy may be updated periodically. Changes will be posted here.
Last Updated: July 2026